Retirement Plan Advisor Trends

Competition in the defined contribution (DC) market is intensifying. To maintain profitable relationships with financial advisors managing DC assets, asset managers must align their investment products and value-added offerings with plan advisor needs. Similarly, for recordkeepers to grow and retain business, it’s imperative that
they ensure the right tools and services are available to plan advisors.

 

Retirement Plan Advisor Trends™ examines the role of advisors across all channels, with a specific focus on retirement plan specialists. The report enables plan providers and DC investment managers to pinpoint competitive strengths and weaknesses in brand and key plan advisor experience metrics to grow market
share and strengthen plan advisor loyalty.

Value

The report will enable subscribers to:

Grow Market Share
Uncover the criteria plan advisors use when making recommendations and ensure your firm earns a place in their consideration set to grow
market share

Track Competitors
Track how your competitors perform on key brand, service and loyalty metrics

Strengthen DC Advisor Loyalty
Develop programs that match plan advisors’ expectations for service and support to build loyal relationships


Methodology

  • 500 advisors across the National wirehouse,
    Regional, Independent, RIA and Bank channels.
  • Retirement plan advisors evaluated by DC AUM
  • Web-based survey
  • 36 plan providers and 50 DC investment managers evaluated


Subscription Details

Publication Date: September 2017

Deliverables:

  • Detailed report including a summary of findings and strategic implications
    • Custom data cuts and survey work by senior analysts

Investment: $25,000

Areas of Inquiry

Brand Equity

  • Unaided and aided consideration
  • Unaided and aided awareness
  • Brand impression and imagery association
  • Aided consideration
  • Consideration of DC investment managers by asset class and product type
  • Key drivers of consideration
  • Net purchase intent

Usage, Satisfaction and Loyalty

  • Penetration and usage
  • Share of plans and assets
  • Loyalty
  • Satisfaction with a battery of product and service attributes
  • Key drivers of satisfaction and loyalty

Plan Advisor Profile

  • Percentage of advisor compensation from DC plans
  • Percentage of AUM in DC plans
  • Comparison of emerging vs. established producers
  • Number and size of plans managed

Business Practices

  • Impact of DOL fiduciary rule on DC business practices
  • Services provided to DC plan sponsors and participants
  • Number of plan providers and investment managers typically recommended
  • Number and type of investment options typically recommended
  • Most important aspects of plan advisor support
  • QDIA option used most often
  • Target date fund features
  • Target date fund brand recommendation

New in 2017!

  • Plan advisors offering multi-employer plans
  • Plan advisors acting as 3(21) or 3(38) fiduciaries
  • Features plan advisors view most valuable on participant websites

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