Utility Customer Champion Award

Electric


Utility Region ECR Score
AEP Ohio Midwest 711
Alabama Power South 732
Ameren Missouri Midwest 710
Appalachian Power East 648
APS West 724
Atlantic City Electric East 681
Austin Energy South 691
Central Maine Power East 701
ComEd Midwest 724
Dayton Power & Light Midwest 712
Dominion Energy Virginia South 712
Duke Energy Carolinas South 730
Duke Energy Florida South 720
Duke Energy Progress South 729
Duquesne Light East 721
El Paso Electric South 674
Entergy South 711
Florida Power & Light South 762
Georgia Power South 770
Gulf Power South 740
Hawaiian Electric West 662
Idaho Power West 743
Indiana Michigan Power Midwest 732
Indianapolis Power & Light Midwest 735
JEA South 753
Jersey Central Power & Light East 652
KCP&L Midwest 717
Kentucky Power South 652
Kentucky Utilities South 748
Los Angeles Department of Water & Power West 682
Met-Ed East 700
Mississippi Power South 710
Monongahela Power East 687
Nashville Electric Service South 734
NV Energy West 720
OG&E South 758
Ohio Edison Midwest 727
OPPD Midwest 722
OUC South 746
Pacific Power West 724
Penelec East 688
Penn Power East 699
Pepco East 668
PNM West 652
Portland General Electric West 729
Potomac Edison East 686
PPL Electric Utilities East 759
PSEG Long Island East 708
Public Service Company of Oklahoma South 756
Rocky Mountain Power West 727
Salt River Project West 767
Seattle City Light West 740
SMUD West 778
Southern California Edison West 730
Southwestern Electric Power Company South 705
TECO Tampa Electric South 708
The Illuminating Company Midwest 707
Toledo Edison Midwest 700
Tucson Electric Power West 729
West Penn Power East 697
Westar Energy Midwest 681
Xcel Energy - South South 718

Natural Gas


Utility Region ECR Score
Atmos Energy - Midwest Midwest 736
Atmos Energy - South South 786
Black Hills Energy Midwest 731
Cascade Natural Gas West 729
CenterPoint Energy - Midwest Midwest 744
CenterPoint Energy - South South 760
Citizens Energy Midwest 741
Columbia Gas - East East 726
Columbia Gas - South South 768
Columbia Gas of Ohio Midwest 733
Dominion Energy Ohio Midwest 726
Dominion Energy - West West 773
Elizabethtown Gas East 728
Intermountain Gas Company West 742
Kansas Gas Service Midwest 727
National Fuel Gas East 751
New Jersey Natural Gas East 755
New Mexico Gas Company West 740
Nicor Gas Midwest 749
NW Natural West 758
Oklahoma Natural Gas South 758
Peoples East 726
Peoples Gas Midwest 724
Philadelphia Gas Works East 754
Piedmont Natural Gas South 777
PSNC Energy South 767
SEMCO Energy Gas Company Midwest 760
SoCalGas West 762
South Jersey Gas Company East 715
Southwest Gas West 740
Spire (Eastern Missouri) Midwest 717
Spire (South) South 762
Spire (Western Missouri) Midwest 720
TECO Peoples Gas South 789
Texas Gas Service South 734
UGI Utilities East 772
Virginia Natural Gas South 735
Washington Gas East 750

Combination


Utility Region ECR Score
Alliant Energy Midwest 713
Ameren Illinois Midwest 718
Avista West 701
BGE East 746
Con Edison East 710
Consumers Energy Midwest 751
CPS Energy South 733
Delmarva Power East 718
DTE Energy Midwest 734
Duke Energy Midwest Midwest 722
Eversource Energy East 702
Louisville Gas & Electric South 725
MidAmerican Energy Midwest 749
MLGW South 716
National Grid East 723
NIPSCO Midwest 751
NorthWestern Energy West 697
NYSEG East 731
PECO Energy East 735
PG&E West 689
PSE&G East 722
Puget Sound Energy West 721
RG&E East 709
SCE&G South 720
SDG&E West 727
Vectren Midwest 711
We Energies Midwest 730
Wisconsin Public Service Midwest 741
Xcel Energy - Midwest Midwest 708
Xcel Energy- West West 745

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